Contestability
The ability of individuals affected by AI-driven decisions to challenge, appeal or seek recourse against those decisions through transparent and effective mechanisms.
In plain language
The right to push back on an AI decision. If an AI rejects your loan application, you can ask why, get a human review and have a real shot at getting the decision changed with new information or evidence.
Why this matters
Contestability is both a legal obligation for high-impact decisions and a governance best practice for building stakeholder trust. Your organisation must establish clear, accessible appeal processes for any AI-driven decision affecting individuals.
Relevance
GovernanceContestability mechanisms are required by emerging AI regulation and are essential for managing legal risk and maintaining stakeholder confidence in your AI systems.
Related terms
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