TRUSENTA.IO module

Smart Voice

AI-powered stakeholder interviews and structured assessments with voice agents and automated insight synthesis

Powerful features

What this module does

Conduct structured stakeholder interviews with AI voice agents. Automated transcription, insight synthesis and consultation documentation.

Question Framework Library

Pre-built interview templates for common governance scenarios with customisable question sets

Primary benefit

Deploy proven interview frameworks immediately instead of designing question sets from scratch

Problem it solves

Building effective interview frameworks requires expertise in both the subject matter and interview technique. You're reinventing assessment questions that already exist in established methodologies. Different consultants ask different questions for the same type of assessment.

Virtual Consultant Meetings

Blend human consultants and AI agents in collaborative sessions with clients for hybrid engagement

Primary benefit

Extend consultant capacity with AI agents handling structured portions whilst humans focus on relationship and judgement

Problem it solves

Consultant time is expensive and limited. Clients need more engagement time than budgets allow. Junior consultants spend billable hours on structured data collection that doesn't require senior expertise.

Automated Insight Synthesis

AI analyses transcripts across all participants to extract themes, decisions and action items automatically

Primary benefit

Convert hours of conversation into structured findings in minutes instead of days of manual analysis

Problem it solves

Analysing interview transcripts manually takes days. Important insights get missed because you can't hold everything in your head simultaneously. Different analysts code the same responses differently, leading to inconsistent findings.

Real-time Transcription with Speaker Identification

Automatic transcription of all conversations with speaker diarisation and timestamped attribution

Primary benefit

Eliminate manual transcription with searchable, timestamped records of who said what and when

Problem it solves

Manual transcription takes three times as long as the original conversation. You can't remember exactly what someone said in an interview two weeks ago. Searching through hours of audio recordings for specific quotes is impossible.

Group Discussion Facilitation

AI-moderated multi-participant workshops with balanced participation and structured discussion capture

Primary benefit

Run governance workshops with automated moderation ensuring all voices are heard and captured

Problem it solves

Workshop facilitation requires skilled moderators who keep discussion on track and ensure balanced participation. Dominant voices overshadow quieter participants. Action items and decisions made during discussion get lost in unstructured notes.

Structured Stakeholder Interviews

AI conducts one-on-one stakeholder interviews following defined question frameworks with natural conversation flow

Primary benefit

Gather consistent stakeholder input without weeks of meeting scheduling and manual transcription

Problem it solves

Scheduling interviews across time zones and busy calendars takes weeks. You need input from 20 stakeholders but can't block three weeks for back-to-back interviews. Manual transcription and synthesis consume days after interviews complete.

AI Voice Agent Configuration

Configure intelligent voice agents with custom personas, voices and conversation instructions for stakeholder engagement

Primary benefit

Deploy consistent interview capabilities across unlimited stakeholder consultations without meeting coordination

Problem it solves

Every consultant interviews differently, leading to inconsistent data collection. You can't scale stakeholder consultations because you personally have to conduct every interview. Training new team members to ask questions consistently takes months. Recording and transcribing interviews manually is time-consuming and error-prone.

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