Content Moderation (AI)
The use of AI systems to review, filter and manage user-generated content on platforms to enforce community guidelines and prevent the spread of harmful material.
In plain language
Using AI to screen millions of user posts, comments and images at scale to find hate speech, violence, misinformation and other harmful content. No human team could review that volume, so AI does the first sift.
Why this matters
If your organisation operates any user-generated content platform, you likely depend on AI moderation. Your governance framework must address the governance of the moderation system itself, including error rates, bias, appeals and regular auditing.
Relevance
GovernanceAI content moderation introduces governance risks around accuracy and bias. Your organisation must govern the governance system itself to manage these secondary risks.
Related terms
Putting content moderation (ai) into practice in your organisation?
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