Sociotechnical System
A framework for understanding AI as an interlinked system of technology, people, organisations and social structures, emphasising that responsible AI requires addressing all these components.
In plain language
Recognising that AI doesn't exist in a vacuum; it's part of a larger system involving people, organisations, laws and culture. A hiring AI's impact depends not just on the code, but on how HR uses it.
Why this matters
Effective AI governance recognises that managing AI risk requires more than technical controls. Your governance framework must address the people, processes and organisational structures that surround AI systems, not just the technology itself. This includes training, decision-making workflows and oversight responsibilities.
Relevance
StrategyViewing AI as sociotechnical systems encourages governance design that addresses how people will actually use AI in practice, the incentives they face and the organisational context, not just technical capabilities.
Related terms
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