Capture Insights at the Speed of Conversation
Smart Voice Module
The Smart Voice module leverages AI-powered voice agents to conduct interviews, gather stakeholder input and capture critical information consistently and at scale. Great governance depends on great information. But gathering insights from busy stakeholders is challenging. Scheduling interviews is time-consuming. Taking notes is error-prone. And ensuring consistent questioning across multiple conversations is nearly impossible. The TRUSENTA.IO Smart Voice module changes this. Our AI-powered voice agents conduct structured interviews on your behalf, capturing responses in full transcripts that you can review, analyse and act upon.
Use Cases for Smart Voice
AI Use Case Discovery Interview business unit leaders to uncover AI initiatives that may not be formally registered. The voice agent asks consistent questions across all interviews, making it easy to compile findings.
Risk Assessment Input Gather perspectives from stakeholders who understand operational context. Technical experts, process owners and end users provide insights that inform more accurate risk assessments.
Incident Investigation When AI incidents occur, quickly interview relevant parties. Capture their accounts whilst details are fresh. Build a comprehensive picture of what happened.
Governance Audit Preparation Interview process owners ahead of regulatory audits. Verify that documented procedures match actual practice. Identify gaps before auditors do.
Stakeholder Sentiment Understand how employees and customers feel about AI deployment. Voice interviews capture nuance that surveys miss.
Why Choose TRUSENTA.IO for Smart Voice?
Consistent questioning: Every participant gets the same structured experience, enabling meaningful comparison across interviews.
Time savings: Conduct multiple interviews simultaneously without consuming your team's calendar.
Complete records: Full transcripts mean nothing is lost or misremembered.
Stakeholder-friendly: Participants can complete interviews at times that suit them, improving response rates.
Integrated insights: Voice interview outputs feed directly into your governance processes within the same platform.
Core Capabilities
AI Voice Agents
Select from purpose-built voice agent personas designed for specific interview types. Each agent follows a structured template whilst adapting conversationally to participant responses. Participants engage naturally whilst you capture comprehensive, consistent data.
Flexible Interview Types
Run one-on-one interviews for sensitive or detailed conversations. Or schedule group sessions when collaborative discussion is valuable. The platform adapts to your information-gathering needs.
Participant Management
Select participants from your stakeholder database or invite external contributors. Track completion status across all invitees. Send reminders to those who haven't completed their interviews. Monitor overall progress from a central dashboard.
Markdown-Formatted Instructions
Provide clear, formatted briefing materials to participants. Use headers, bullet points and emphasis to communicate context and expectations. Participants arrive prepared and interviews are more productive.
Complete Transcripts
Every conversation is captured in a full transcript. Review what was said. Extract key insights. Share relevant sections with colleagues. Copy to clipboard for use in reports and analysis.
Progress Tracking
Monitor interview completion across all your requests. View individual participant status. See which interviews are pending, in progress or completed. Take action on stalled conversations.
Virtual Meeting Integration
Interviews take place in a professional virtual meeting environment. Participants join via a simple link...no software installation required. The experience feels natural and engaging.
Ready to take control of AI governance?
TRUSENTA.IO
TRUSENTA.IO brings together AI governance, enterprise architecture and intelligent data collection in one powerful platform. Built by governance experts for organisations serious about responsible AI.
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